SHIPPING AND RETURNS


Digital Products

The digital download is instant. You will get access directly on the site to download your digital product. You'll also receive an email with links to download your products. Make sure to check your promotions folder and spams folder on your email provider as the email sent by us sometimes ends up there.

Because of the nature of the digital items, they can not be returned and we can not offer any refunds.

Posters/Prints

PROCESSING TIME

Each print product is individually printed and assembled when you order it, so please allow 2-5 business days manufacture time for your prints.

ESTIMATED SHIPPING TIMES

North America: up to 10 business days Europe: up to 15 business days Australia, New Zealand and Oceania: up to 20 business days Asia Pacific: up to 20 business days Latin America and the Caribbean: up to 18 business days. We will do our best to meet these shipping estimates, but can't guarantee them. Prints will be shipped from either Europe or the USA. Prints are shipped in kraft tube boxes with plastic end caps. Due to high demand, prints ordered after December 5th are NOT guaranteed to arrive before Christamas.

Returns

We want you to be stoked with your purchase, so if you’re not, let us know. Please contact us if you have any problems with your order. Please contact us within 3 days of delivery and ship items back within: 14 days of delivery

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for - Custom or personalized orders - Digital downloads - Items on sale

CONDITIONS OF RETURN

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If the product is damaged in the mail, please send us photo verification of the damaged goods to oliver@ollivves.com.

PAYMENT

All prices are in $USD. We accept payment via all major credit card issuers including Visa, Mastercard and Paypal. Guaranteed secure checkout. Level 1 PCI compliant & 128 bit SSL encryption. Supported by PayPal and Stripe